From start to finish Nicola was very professional. The pics have turned out great and the variety/choice far exceeded what we were expecting. She has some very good props to work with, our daughter was thrilled with all of it especially the balloons! The turnaround was stated as 2 weeks from photo shoot to sending us the pics, and she was bang on with that timetable. The retouched pics look fantastic, we are glad to have booked Nicola's service's and will be looking to book her in future as well.